Multi-Vendor Maintenance ServicesWe provide cost effective service agreements tailored to meet your needs while avoiding the finger pointing common to single source service providers.
In the ongoing need to maintain computer equipment, companies usually run into roadblocks of warranty exclusions, and single-vendor service contracts which often result in finger pointing. To make the situation worse, these contracts often come at an exorbitant price. Function5 provides cost-effective, reliable, no-hassle third-party maintenance contracts that ensure smooth operations.
Our hardware maintenance services provide remote and onsite support for a wide range of data, network and storage equipment, including servers, hubs, routers, switches, and security products.
Typical On-site Service Levels
- Gold 24 hours/7 days a week; 4-hour response
- Silver 8 a.m. – 5 p.m.; 4-hour response
- Bronze 8 a.m. – 5 p.m.; next business day response
Function5 service partners provide you with the expertise to support all leading manufacturers, rather than just one.