Meet our team
People dedicated to doing the right thing!
Function5 Leadership
Lou Germain
President and CEO
Lou Germain
Lou Germain is the President and CEO of Function5 Technology Group, which has seen significant growth under his leadership. He has been recognized for his entrepreneurship, including as a finalist for the Ernst & Young Entrepreneur of the Year award and being listed on the Rochester Business Journal's 40 under 40 list. Lou also has a background in hockey, having played at the collegiate and professional levels. He is committed to philanthropic efforts and serves on various advisory boards, including the Signal 30 Fund which supports New York State Police. Lou lives in Victor, NY with his wife and two sons.
Doug Spiker
VP of Finance and Operations
Doug Spiker
Doug Spiker is a consultant for Function5 Technology Group and oversees the financial health of the company, including accounting, payroll, banking, and administration. He served in the US Army for 11 years and holds a Bachelor of Science Degree from Tennessee Technological University, as well as several technical and financial certifications. Along with his wife, Lauren, he manages Melissa's Living Legacy Teens Living With Cancer Foundation, a non-profit supporting teens with cancer. They live in Henrietta, NY.
Kris Nettnin
VP of IT and Engineering
Kris Nettnin
Kris is the Vice President of Logistics with a decade of experience in technology services. He manages Information Technology and Engineering support systems, data and hardware services, and application development and deployment. Kris is a holder of various technical certifications and has an Associate in Science Degree in Computer Science and an Associate in Applied Science in Computer Technology and Networking from Finger Lakes Community College. In 2002, he graduated with a Bachelor of Science in Information Technology from Rochester Institute of Technology. Kris resides in Rochester, NY, with his wife, Heather.
Account Managers
Function5 Account Managers are among the most talented and hard working in the Information Technology industry, and they represent a spectrum at least as large and diverse as the markets that Function5 serves. But each has one thing in common – a singular, focused commitment to customer satisfaction.
Our Account Managers hold key industry certifications to add value to your buying experience. Our account managers use their knowledge and creativity to develop the best, most cost-effective solution to your requirement.
Engineers
Our engineers are highly trained and experienced at delivering a full spectrum of services, from systems integration and configuration to storage and networking infrastructure. As an independent reseller, free to select from the top manufacturers, Function5 engineers evaluate best-of-breed for your project to create a solution that best meets your hardware needs.
Function5 engineers hold critical industry certifications indicating advanced expertise in the products from which your system solutions are built. This industry-respected competency adds extraordinary value to your project and provides tangible proof of our commitment to excellence.
Our Philosophy
Commited to do the right thing.
Function5 operates under two overarching principles.
- Do the right thing. This maxim guides our decisions in all transactions. We instill this philosophy in all our employees. Whether dealing with customers, suppliers, business partners or employees, we first ask, “what is the right thing?” While implementation of this principle can have, and has had short-term cost implications, we believe failing in this directive will have negative long-term implications.
- Firm belief in and commitment to recycling. This concept is the very heart of what we do. In an environment already threatened from all sides, including eWaste, we believe one of the highest functions we can fulfill is returning IT assets to their highest best use. Adherence to that premise—putting functional assets back into use—results in tens of thousands of items restored to productive use rather than filling landfills or other wasteful conclusions. However, non-productive items are also returned to their highest best use…shredded, melted and separated into their component elements, ready to be reused in manufacturing.
We believe it is our responsibility to educate companies that the reuse of functional equipment is a powerful element in sustainability. It reduces waste and lowers consumption resources in the continual manufacturing of new equipment embracing the reuse of IT equipment are saving money and extending networking equipment lifecycles. Although manufacturers typically release new products every year or two, IT hardware generally has a much longer productive life.
These two corporate principles work in harmony with each other. We believe our focus on secondary market hardware, resulting in the highest level of recycling, is “doing the right thing.”
Our People
Professional. Focused. Dedicated to your success. Committed to do the right thing.
Function5 is always seeking qualified individuals to join our team. Successful candidates must enjoy working in a small, fast-paced entrepreneurial environment. Individuals should be self-starters possessing high energy, a commitment to excellence, and enthusiasm for success.
We offer one of the best benefits plans in the area, including health, dental, paid vacations and more. We provide an excellent working environment based on the premise that our employees are the reason for our success.
Memberships
We are proud to be members of the following industry organizations. These organizations and their members represent the industry’s best practices and highest quality standards. Together with our fellow members, we strive to provide the highest quality and deliver unmatched service to our customers, all while maintaining the highest ethical standards.
AFCEA
AFCEA is a member-based, non-profit association for professionals that provides highly sought after thought leadership, engagement and networking opportunities.
IAITAM
The International Association of IT Asset Managers’ mission is to be the principle resource for comprehensive IT Asset Management best practices worldwide.
UNEDA
UNEDA is an alliance of more than 300 of the top used network equipment dealers worldwide. These secondary market suppliers work together to promote industry best practices, ensure the highest standards of product quality, and eradicate counterfeit and fraud in the secondary market.
ASCDI
The AscdiNatd is a worldwide association representing companies that provide IT and Telecom hardware, software, maintenance services, leasing services, business solutions, technical support and value-added services.
SBC of Rochester
Small Business Council of Rochester is committed to providing Rochester’s business community with programs to help local business leaders, and their businesses, grow and prosper – both personally and professionally.
Careers at Function5
Join Our Team
Function5 is always seeking qualified individuals to join our team. Successful candidates must enjoy working in a small, fast-paced entrepreneurial environment. Individuals should be self-starters possessing high energy, a commitment to excellence, and enthusiasm for success.
We offer one of the best benefits plans in the area, including health, dental, paid vacations and more. We provide an excellent working environment based on the premise that our employees are the reason for our success. Please send your resume in confidence to:
Function5 Technology Group, Ltd.
Attn: Human Resources
600 Mile Crossing Blvd Suite 1A
Rochester, NY 14624
You may also e-mail your resume to careers@f5technology.com or fax to 585-295-6001.
Current Job Openings
Shipping Clerk (Rochester NY)
Job Title – Shipping Clerk
Job Classification – This job is full-time, permanent and is non-exempt.
Compensation – This position is hourly, and eligible for all benefits including paid holidays / vacation, health benefits and matching 401(k).
General Duties – This person shall report to the Shipping/Receiving Manager and shall perform all tasks necessary to ship or receive packages and freight, and maintain inventory and warehouse cleanliness. This person shall also perform other general facilities duties as directed.
This person shall work Monday through Friday, during normal office hours as assigned by his/her Manager.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Shipping – Prepare items for shipping, including packaging, in accordance with the customer sales order. Prepare appropriate shipping labels. Track items shipped as required.
Receiving – Verify inbound shipments and track as required. Verify tracking number on all drop shipments and verify receipt of items by customer. Receive items purchased, verify actual physical quantities and condition, and report accordingly. Label and store items received for stock in inventory.
Facility Maintenance – Sweep and clean warehouse daily. Perform routine maintenance such as changing light bulbs and removing trash between cleaning days. Perform assigned facility maintenance tasks such as window, door or lock repair.
General – Perform other tasks as assigned.
Required Physical Skills – This person must be able to type, using a standard keyboard, must be able to use a telephone, must have a valid driver’s license, must be able to climb a ladder unassisted and must be able to lift 40 pounds unassisted.
Shipping Clerk (Rochester NY)
Job Title – Shipping Clerk
Job Classification – This job is full-time, permanent and is non-exempt.
Compensation – This position is hourly, and eligible for all benefits including paid holidays / vacation, health benefits and matching 401(k).
General Duties – This person shall report to the Shipping/Receiving Manager and shall perform all tasks necessary to ship or receive packages and freight, and maintain inventory and warehouse cleanliness. This person shall also perform other general facilities duties as directed.
This person shall work Monday through Friday, during normal office hours as assigned by his/her Manager.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Shipping – Prepare items for shipping, including packaging, in accordance with the customer sales order. Prepare appropriate shipping labels. Track items shipped as required.
Receiving – Verify inbound shipments and track as required. Verify tracking number on all drop shipments and verify receipt of items by customer. Receive items purchased, verify actual physical quantities and condition, and report accordingly. Label and store items received for stock in inventory.
Facility Maintenance – Sweep and clean warehouse daily. Perform routine maintenance such as changing light bulbs and removing trash between cleaning days. Perform assigned facility maintenance tasks such as window, door or lock repair.
General – Perform other tasks as assigned.
Required Physical Skills – This person must be able to type, using a standard keyboard, must be able to use a telephone, must have a valid driver’s license, must be able to climb a ladder unassisted and must be able to lift 40 pounds unassisted.
Sales Assistant – Government Sales (Rochester, NY)
Job Title – Sales Assistant – Government Sales
Job Classification – This job is full-time, permanent and is non-exempt.
Compensation – This position is salaried, plus commission and eligible for all benefits including paid holidays / vacation, health benefits and matching 401(k).
General Duties – This person shall report to the President and shall perform all day-today sales and associated administrative functions in order to maintain assigned Government Services Administration (GSA) sales goals, and to identify GSA sales opportunities. This person shall also have responsibility to provide temporary general office administration duties.
This person shall work Monday through Friday, 8:30 AM through 5:00 PM or other hours as assigned by the President.
Travel is not a normal job requirement.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Sales Administration – Maintain GSA agency records in QuickBooks. Maintain and update GSA memorized reports in QuickBooks as needed. Prepare and process all required GSA reports. Maintain master GSA file in Excel. Enter GSA related Sales Orders and Purchase Orders. Monitor GSA sales activity on GSA Advantage. Make recommendations regarding sales, item additions and/or item deletions as indicated by GSA Advantage data. Prepare contract modifications as directed by the President.
Customer Service – Verify customer requirements. Resolve customer problems. Respond to customer inquiries.
General – Answer incoming GSA agency calls. Prepare general correspondence related to GSA sales. Assist the President in developing government sales budgets and business plans. Perform other tasks as directed.
Required Technical Skills – This person must be proficient in the use of Excel and have a satisfactory working knowledge of all Microsoft Office products. Knowledge of basic bookkeeping tasks is a plus.
Required Physical Skills – This person must be able to type, using a standard keyboard, must be able to use a telephone, must be able to access a standard lateral or drawer file cabinet and must have a valid driver’s license.
Purchasing Representative (Rochester, NY)
Job Title – Purchasing Representative
Job Classification – This job is full-time, permanent and is non-exempt.
General Duties – This person shall report to the Asset Recovery Manager and shall perform all associated functions to identify and close equipment purchases.
This person shall work Monday through Friday, 8:30 AM through 5:00 PM or other hours as assigned by the Asset Recovery Manager.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Prospecting – Account Development within assigned territories to end users, leasing companies and other entities not involved in the resell of technology hardware to introduce the company and identify available equipment. Identify decision makers and influencers within the organization. Identify potential equipment sources and probe prospective suppliers to determine and qualify opportunity. Record results of all calls. Maintain activity goals as assigned by your manager.
Supplier Management – Maintain established supplier relationships through email, telephone and instant messaging. Determine supplier requirements. Maintain supplier information files. Obtain reference or accounting information as directed. Resolve problems.
Purchasing – Identify opportunities to acquire equipment, either through private auction, bankruptcy sales, lease takeout, or end-user takeout. Present benefits of partnering with Function5 for asset management. Address objections. Negotiate purchase terms including price.
General – Answer incoming phone calls. Prepare general correspondence related to purchasing. Maintain telephone and purchasing logs for management review. Perform other tasks as directed.
Job Requirements – High School Diploma Required. College Degree Preferred. Demonstrate proficiency with Microsoft Outlook, Word and Excel and internet portals and search tools. Excellent verbal and written communication skills required.
Required Physical Skills – This person must be able to type, using a standard keyboard and must be able to use both a telephone handset and headset.
Account Executive – Corporate (Rochester, NY)
Job Title – Account Executive – Corporate
Job Classification – This job is full-time, permanent and is exempt.
General Duties – This person shall report to the President and shall perform all associated functions within assigned corporate accounts to identify and close sales and purchasing opportunities.
This person shall work Monday through Friday, 8:30 AM through 5:00 PM or other hours as assigned by the Director of Sales.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Account Development – Identify enterprise corporate lead sources. Prospect in assigned industries and/or territories to introduce Function5 and identify potential customers. Set appointments. Maintain a call log and appointment log.
Territory Management – Maintain specified customer relationships through email, telephone and personal contact. Track and maintain customer satisfaction. Maintain customer information files. Resolve customer problems.
Sales – Respond to customer inquiries. Confirm customer requirements and prepare quotes. Receive customer purchase orders and prepare sales orders. Maintain a buying level within each account as directed by President.
Purchasing – Identify opportunities to acquire equipment, either on consignment or direct purchase. Negotiate purchase terms including price. Prepare purchase orders.
General – Answer incoming phone calls. Prepare general correspondence related to assigned accounts. Maintain sales/purchasing logs for management review. Perform other tasks as directed.
Job Requirements – High School Diploma Required. College Degree Preferred. Three years sales experience required. Demonstrate proficiency with Microsoft Outlook, Word and Excel and internet portals and search tools. Excellent verbal and written communication skills required.
Required Physical Skills – This person must be able to type, using a standard keyboard and must be able to use a telephone. Must have and maintain a valid NY State driver’s license.
Account Executive – Reseller (Rochester, NY)
Job Title – Account Executive – Reseller
Job Classification – This position is full-time, permanent and is exempt.
General Duties – This person shall report to the Director of Sales and shall perform all associated functions, within assigned accounts, to identify and close sales opportunities.
This person shall work Monday through Friday, 8:30 AM through 5:00 PM or other hours as assigned by the Director of Sales.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Account Development – Identify lead sources. Make outbound cold calls in assigned territories to introduce Function5 and identify potential customers. Record results of all calls.
Account management – Maintain established customer relationships through email, telephone and instant messaging. Track and maintain customer satisfaction. Determine purchase habits and requirements. Maintain customer information files. Obtain reference or accounting information as directed. Resolve customer problems.
Sales – Respond to customer inquiries. Confirm customer requirements and prepare quotes. Receive customer purchase orders and prepare sales orders.
Purchasing – Identify opportunities to acquire equipment, either through lease takeout, end-user takeout or market availability. Identify and fill specific hardware needs. Negotiate purchase terms including price. Prepare purchase orders.
General – Answer incoming phone calls. Prepare general correspondence related to assigned accounts. Maintain sales/purchasing logs for management review. Perform other tasks as directed.
Job Requirements – High School Diploma Required. College Degree Preferred. Two years sales experience required. Demonstrate proficiency with Microsoft Outlook, Word and Excel and internet portals and search tools. Excellent verbal and written communication skills required.
Required Physical Skills – This person must be able to type, using a standard keyboard and must be able to use a telephone.
Telemarketing Representative (Rochester, NY)
Job Title – Telemarketing Representative
Job Classification – This position is part-time, permanent and is non-exempt.
General Duties – This person shall report to the Director of Sales and shall perform all associated functions to generate sales leads and to identify sales opportunities.
This person shall work at times as assigned by the Director of Sales.
Specific Responsibilities – Specific tasks delegated to this employee include, but are not limited to:
Account Development – Identify lead sources. Make outbound cold calls in assigned industries and/or territories to introduce Function5 and identify potential customers. Record results of all calls.
Customer Service – Determine purchase habits and requirements. Maintain customer information files. Obtain reference or accounting information as directed. Resolve customer problems. Respond to customer inquiries.
General – Answer incoming phone calls. Prepare general correspondence related to sales/marketing. Maintain call logs for management review. Perform other tasks as directed.
Job Requirements– High School Diploma Required. Demonstrate proficiency with Microsoft Outlook, Word and Excel and internet portals and search tools. Excellent verbal and written communication skills required.
Required Physical Skills – This person must be able to type, using a standard keyboard and must be able to use a telephone.
Join Our Team
Do you enjoy working in a small, fast-paced entrepreneurial environment? Self-starters with high energy are welcome at Function5!